Frequently Asked Questions
How do I get started?
Simply click "Sign in with Google" on the home page and grant read-only access to your Google Calendar. Once connected, you can immediately start setting up reminders for your upcoming events.
How do I enable SMS notifications?
To receive SMS reminders:
- Sign in to your account
- Click on "Notification Settings"
- Enter your mobile phone number
- Choose "SMS" or "Both" when creating reminders for events
By providing your phone number, you consent to receive automated text message reminders. Message and data rates may apply.
How many reminders can I set per event?
You can set multiple reminders for each calendar event. Each reminder can be configured with different timing (e.g., 5 minutes before, 1 hour before, 1 day before) and delivery method (email, SMS, or both).
Can I customize when I receive reminders?
Yes! When adding a reminder to an event, you can choose from various timing options:
- 5, 10, 15, or 30 minutes before
- 1, 2, 3, 6, or 12 hours before
- 1 day before
How do I stop receiving SMS messages?
You can opt out of SMS notifications by:
- Texting STOP to any reminder message you receive
- Going to Notification Settings and changing your notification method to "Email only"
- Removing your phone number from your account settings
Will I be charged for SMS messages?
We do not charge for sending SMS reminders, but standard message and data rates from your mobile carrier may apply. Check with your carrier for details about your messaging plan.
Is my calendar data safe?
Absolutely. We take your privacy seriously:
- We only request read-only access to your Google Calendar (we cannot create, modify, or delete your events)
- Your calendar data is used exclusively to send you reminders
- We do not share your personal information, including your mobile phone number, with third parties or affiliates for marketing or promotional purposes
- All data is encrypted in transit and at rest
- You can revoke access at any time
See our Privacy Policy for complete details.
What if a reminder doesn't arrive?
If you're not receiving reminders:
- Check that your notification settings are configured correctly
- Verify your email address and/or phone number are correct
- Check your spam/junk folder for email reminders
- Ensure you haven't accidentally blocked our SMS number
- Verify the reminder hasn't already been sent (check the event card for reminder status)
Can I use this with multiple Google accounts?
Currently, you can connect one Google account at a time. If you need to switch accounts, sign out and sign in with a different Google account.
How do I delete my account?
To delete your account and all associated data:
We will delete all your data, including your phone number and calendar information, within 30 days.
SMS Help Commands
You can text the following commands to any reminder message:
- STOP - Opt out of SMS notifications
- START - Opt back in to SMS notifications
- HELP - Get help information via SMS
Privacy and Terms
For information about how we collect, use, and protect your data:
Technical Issues
If you're experiencing technical issues:
- Try signing out and signing back in
- Clear your browser cache and cookies
- Make sure you're using a supported browser (Chrome, Firefox, Safari, Edge)
- Check that your Google Calendar has upcoming events
Contact Information
For issues not covered in this FAQ or to report a problem, you can reach us at:
Email: support@example.com
Service Provider Information
SMS messages are delivered via Twilio. For carrier-specific issues with SMS delivery, please contact your mobile carrier.